In managing its activities, Lottomatica has adopted specific guidelines covering all areas of influence and governance related to gaming, raising awareness and fostering responsibility among all those involved along the value chain — from business lines to the individuals who interact with players, either in gaming venues or through online gaming platforms.
Since 2023, the Group has established a dedicated governance structure for Responsible Gaming, which includes a committee responsible for proposing annual activity plans, as well as overseeing their implementation and monitoring. The annual activity plan is developed for all Group business lines and submitted to the ESG Management Committee, and subsequently presented on an annual basis to the Group’s internal ESG Committee, composed of independent board members.
The Responsible Gaming Committee is a body involving representatives from various corporate functions, including External Relations & Communication, ESG Office, Betting & Digital, VLT, AWP, and Direct Distribution. It meets monthly to review project progress, with the aim of promoting greater integration between business processes and the Responsible Gaming Program, ensuring the continuous improvement of the Program and the achievement of the expected results.
Board of Directors
Responsible for approving the ESG strategy and providing guidance on the development of the environmental, social, and governance dimensions.
Internal ESG Committee
Acts in a supporting, advisory, and consultative role to the Board of Directors.
Operational Management Committee
Responsible for developing the ESG strategy, defining objectives, and monitoring the related KPIs.
Responsible Gaming Committee
Tasked with supporting the implementation of programs, monitoring activities, and reporting on commitments in the field of responsible gaming.
The Committee is also responsible for managing the following activities for all gaming concessionaire companies in the Group.
Activity Monitoring
Monitoring of KPIs and their respective targets
Stakeholder Engagement
Maintaining dialogue with the sales network and players; active participation in national and international industry associations; collaboration with leading research and study centers.
Certification Management
Ensure the maintenance of certifications and aim for their full extension to all Group companies, including through the updating of policies and procedures.