Pubblicato il: 23 febbraio 2023
Legality, responsibility, and security are core values that Lottomatica upholds in all of its daily activities, whether carried out directly, or through its network of sales outlets: a strategic Group resource that employs over 16,000 people and guarantees compliance with the most stringent quality and reliability standards.
Lottomatica’s specialised network is the Italy’s largest in the public gaming sector, with around 6,000 dedicated points of sale, and over 12,000 public establishments, like bars and tobacconists, for a total of approximately 18,000 points of sale equally distributed between Northern, Central, and Southern Italy.
All the points if sale in the Lottomatica network are only selected following a careful analysis of their surrounding social and urban contexts, and meticulous assessments of their security and proximity to sensitive places, even in collaboration with representatives of local institutions.
Minors under 18 years of age are strictly forbidden from entering and engaging in gaming activities, and the gaming hall staff is required to verify that all the customers and patrons are of legal age, and to remove all those who have not yet turned eighteen.
In order to ensure maximum protection of its customers and effectively prevent any risk of problem gambling, Lottomatica has also launched a comprehensive training and awareness-raising programme for its staff and sales network.
This “Punto Gioco Intelligente” course is held in collaboration with the Agostino Gemelli University Polyclinic Foundation IRCCS and the Lottomatica Foundation, and addresses the issue of Gambling Disorder from both a theoretical and practical perspective, with the aim of facilitating the identification, prevention, and treatment of this problem.
The “Punto Gioco Intelligente” course is one of the many initiatives that Lottomatica carries out each day to promote a responsible and conscientious approach to gaming, and to help its customers approach gaming activities in a manner that’s healthy and respectful of their limits.
In fact, attention to responsible gaming is a central component of Lottomatica’s sustainable business strategy, and is an integral part of the entire Group’s daily operations, including the points of sale.