All gaming solutions offered by Lottomatica are carefully selected to ensure the highest levels of reliability and safety for players. Whether it’s VLTs or platforms for online gaming, each game and/or transaction can only take place when there is a real-time link with the company's data center, all ISO27001 certified, and with Sogei, the Ministry of Finance’s IT structure, and with confirmation of acceptance of the bet. This ensures the absolute validity of each game that has been accepted and the payment of any winnings.
In real time, dozens and dozens of exchanges of information take place every moment, and each of them is individually monitored and verified in order to guarantee safety and legality. Lottomatica's IT systems manage over 750 million transactions every day, through an infrastructure that has more than 2,700 servers and daily traffic of more than 10 Terabytes.
Lottomatica is also at the forefront in combating illegal money laundering and in the fight against the financing of terrorism and has adopted specific procedures and systems to ensure, where required, the effective identification of customers, the collection and storage of data and documents, the monitoring of suspicious transactions in collaboration with the Italian Financial Intelligence Unit and other competent Authorities.
To optimize the flow of data and information from Betting and VLT halls and ensure timely monitoring of compliance, for example, Lottomatica has implemented an innovative application for customer identification, called DAISY (Data Identification System), which allows the dematerialization of identification forms as well as a series of controls in real time, also through integration with specific databases, in order to guarantee maximum levels of anti-money laundering and anti-terrorism protection.
The same safeguards are also guaranteed for online gaming where, in order to minimize the possibilities of money laundering and fraud, Lottomatica has adopted and certified control systems that perform checks throughout the entire life-cycle of betting transactions and winnings and monitor the volumes of suspicious transactions or unusual transaction patterns, so as to allow immediate reporting of violations to the relevant Authorities.