Pubblicato il: 14 febbraio 2023
Lottomatica renews its G4 responsible gaming certification for the Lottomatica.it and Goldbet.it online platforms. The renewal was granted following an audit, which was conducted to verify the adoption and effective implementation of the tools, policies, and procedures necessary to ensure the highest levels of security and protection for users and employees alike.
An extensive series of parameters was assessed, including, by way of example, the effectiveness of the player age verification process, the presence of mechanisms designed to limit spending and to self-exclude oneself from gaming for a fixed or indefinite period of time, the presence of clear contact information to obtain help if needed, and the actual training received by the staff, especially the operators in close contact with customers.
Created by the Global Gambling Guidance Group (an organisation consisting of an international group of experts dedicated to promoting responsible gaming and reducing the harm caused by problem gaming), the G4 certification programme is a worldwide benchmark in the proper application of the best practices associated with responsible gaming, in accordance with globally recognised standards and protocols.
The renewal of the Lottomatica.it and Goldbet.it G4 certification demonstrates Lottomatica Group’s commitment to promoting a responsible approach to gaming and protecting consumers.
